For years, Wes and I have been frustrated at our inability to build websites that meet the needs of the pest control customers and prospective customers and that reflect the modern experience we see in other industries. It has been technically virtually impossible to marry the customer experiences the Lobster team creates with the important customer information such as scheduling, billing and other information that lives in the software PMPs use to run their businesses. However, we are excited to announce a new partnership that allows us to finally solve this need.
Today we are pleased to announce that Lobster has partnered with PestRoutes to bring to market a joint solution to the issues that have been hindering PMPs from having the customer relations and flow of data that are now essential to success in the modern marketplace. As we have been working with Jared Green (Founder of PestRoutes), Patrick McKittrick (CEO) and their team, we have been relieved to find that they match our enthusiasm and desire to solve these problems. Together we will be working to provide multiple solutions to the pest control community.
We are still excited to work with members who do not have PestRoutes and attempt to fix the problems you are facing with your existing software companies. We do, however, believe that the solutions we can create together with PestRoutes will be far superior to any other option out there. We're already off to a great start!
We always strive to lead our members and the industry into the future by seeing and adapting to change. This is our next step. We foresee a coming convergence of back-end service software with client facing interactions and our aim is not to resist but to lead this push.
We know there are many great ideas and perspectives out there that would be helpful to us so please send them our way! We have struggled with this problem together for years and now we would love to have you join in and help solve this problem!
If you have any questions or ideas, please feel free to reach out to us!